Great news for customers and partners working with Metaswitch! The Metaswitch telephony platform is now fully supported within Bubble en de Bubble365 Apps by Red Cactus. This means even more integration possibilities and maximum flexibility within your communication environment.
200+ CRM integrations compatible with Metaswitch
With the addition of Metaswitch, the complete Red Cactus integration portfolio becomes available to users of this platform. Partners and end customers now gain direct access to more than 200 CRM integrations.
Fully integrated
Thanks to this integration, relevant customer information automatically appears on screen during both incoming and outgoing calls. You can connect one or multiple CRM systems simultaneously and fully customize the interface to match your preferences. From the overview, you can easily navigate to a customer record, open orders, or other CRM functionalities. Once the call ends, a call log is automatically added to the correct customer file. Any notes can be saved instantly, ensuring all information remains centralized and up to date. This enables a faster, more efficient workflow without manual follow-up actions.
Secure and responsible handling of customer data
What makes this integration particularly valuable for Metaswitch users is the way we handle customer data. Our applications communicate with the CRM in real time. Customer data is not stored outside the CRM application or synchronized to external data sources. This means data remains exactly where it belongs: within the CRM itself. Customers and partners retain full visibility and control over where their data resides, while minimizing the risk of data breaches or unwanted data synchronization. Since this approach is unfortunately not the standard in the integration landscape, and we still see CRM data being synchronized to storage environments outside the CRM, this provides Red Cactus partners with a significant competitive advantage, especially when working with organizations that prioritize secure and responsible handling of CRM data.
Free trial
Red Cactus partners benefit from an additional advantage: they can offer their customers a 30-day trial license (for up to 5 users), allowing them to test the solution free of charge.
Partner channel
By adding Metaswitch to the Red Cactus compatibility list, Red Cactus partners gain a unique value proposition, enabling them to create significant added value for their customers. Click here for more information.
