Bubble Gateway Integration
Bubble Gateway Integration has been developed for CRM, EPD and ERP applications which have their own integrated telephony module. Bubble takes care of the technical handling of incoming and outgoing calls, status changes and other telephony actions, and ensures that these (with the right authentication) are safely passed on to the CRM, or in the case of outgoing calls to the telephony platform. Which functionalities the end user sees is entirely determined by what the CRM supports. Bubble Gateway Integration creates the link, the CRM determines to outcome.
Ready for any telephony environment
Bubble Gateway Integration is compatible with 85+ telephony platforms. One integration tool with support for the most widely used telephony platforms worldwide - simple, powerful and instantly deployable. Is your telephony platform or telecom provider not yet listed? Then feel free to contact us!
From GP to broker - one smart connection
Bubble Gateway Integration is widely used in healthcare, for example at GPs (such as Sanday GP and Medicom) Hospitals (such as HiX-ChipSoft) and dentists (such as Exquise), who work with EPD or ECD systems. Also in the insurance world (such as ANVA and Brio Portima), legal (such as BaseNet and TIQTime) and real estate (such as Realworks and Kolibri) Bubble Gateway Integration provides a smooth link between telephony and their own applications. Check the marketplace for all integrations.
Cleverly coupled, securely integrated
Bubble Gateway Integration supports several security options, including 2-way SSL for server-to-server communication - if required by the linked system. Integrations from the client are also possible. Within healthcare networks such as e-Care, you can easily activate the Bubble profile. In addition, all our applications offer single sign-on with support for multi-factor authentication. All relationship data remains within the user's application - Bubble Gateway Integration only acts as a technical link and does not process client or patient data. Flexible in use, reliable in security.
