Bubble365 Embedded CRM App
With the Bubble365 Embedded CRM App you experience the power of the Bubble integration tool, fully integrated within your CRM environment. For CRM applications that support embedded apps, this is the solution. The Bubble365 Embedded CRM App is compatible with 85+ telephony platforms. If your telephony platform supports Call Control, you manage your softphone or connected desk phone directly from the CRM - with features such as take calls, transfer calls, put on hold and hang up. The app provides a seamless user experience and increases productivity by bringing all communication and CRM functionalities together in one interface.
HubSpot
With Bubble365 for HubSpot, you work completely from your CRM. Incoming calls are instantly recognized and linked to the correct contact person. A notification appears in HubSpot, so you immediately see who is calling and have immediate access to relevant customer information.
Using the integrated search bar, you can quickly find contacts - including from other linked data sources - and easily start a call through Bubble365. With one click you dial out via your linked softphone or desk phone.
After the call, a call log is automatically added to the contact or company's timeline. This contains data such as the phone number, call direction, time and any call notes. This keeps your communication history always up to date and centrally accessible.
In addition, Bubble365 supports HubSpot's Calling Provider integration, allowing you to make calls directly from contact, company or deal pages - with full call control and automatic logging into the CRM.
Discover all the details and watch the video by clicking here.
Microsoft Dynamics 365
With Bubble365 for Dynamics 365, you work entirely from within Microsoft Dynamics 365. Incoming calls are instantly recognized and linked to the correct contact person, with a notification appearing directly in the CRM. So you see immediately who is calling, with access to all relevant customer information.
In addition to call recognition, the integration also provides a powerful search bar that allows you to quickly search for contacts to call directly from Dynamics. Outbound calls start easily via Bubble365, using your linked softphone or desk phone.
After each call, a call log is automatically recorded in the customer card, so you always maintain visibility into contact history. Employees can also easily add call notes to ensure smooth follow-up and collaboration within teams. Discover all the details and watch the video by clicking here.
Salesforce
With Bubble365 for Salesforce you work completely from your familiar CRM environment. Incoming calls are automatically recognized and linked to existing contacts, with a notification appearing directly within Salesforce. This way you immediately have the right customer information at hand, even before you answer the call.
The smart search bar helps you quickly look up a contact and start an outbound call - directly through Bubble365. During or after the call, you can easily add call notes and use call tagging to label calls by subject, outcome or type of customer contact.
All calls are automatically logged as call registrations within the customer card, including call duration and date/time. Thanks to this structure, there is always a clear overview of the contact history. The integration also supports powerful reporting functions within Salesforce, giving you insight into call volume, response times and team performance.
Bubble365 makes Salesforce not just an information source, but a central communication platform that allows you to work faster, more focused and more customer-oriented. Discover all the details and watch the video by clicking here.
Zendesk and Zendesk Talk
With Bubble365 for Zendesk and Zendesk Talk you add extensive telephony functionality to your support environment. Incoming calls are automatically recognized and linked to the right user or organization. Within Zendesk, relevant information about the caller immediately appears so that you can be well prepared for the call.
Through the integrated search bar you can easily find contacts - also from external data sources - and dial directly via Bubble365. Calls start with one click, while using your connected softphone or desk phone.
Call registration is tailored to the version of Zendesk you use:
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In Zendesk, an internal note is automatically added to the linked ticket after each call, containing details such as the phone number, call direction (in/out), and date/time.
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In Zendesk Talk, Bubble's call information is added to Talk's default call log as an additional note.
With Bubble365, you bring powerful telephony functionality to Zendesk, fully integrated within your existing workflow - for more efficient communication and better support. Discover all the details here and watch the video about Zendesk or Zendesk Talk.
