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ROGER365's Microsoft Teams Omnichannel Contact Center is growing in popularity worldwide. It is user-friendly, looks beautiful and is packed with functionality. But what was missing until recently was a wide range of CRM integrations.
+200 integrations for ROGER365
That's a thing of the past! Red Cactus is adding its full portfolio of integrations to the ROGER365 platform. From now on, ROGER365 partners can optimally help their customers with a range of +200 CRM integrations.
Fully integrated
This integration enriches the information from the linked CRM when a telephone call is made. From the overview that appears you can directly click through to a customer card, order summary or perform another CRM specific action. After ending the call, a call log, possibly with a call note, is filed away under the customer card in the CRM. What's even better, it's not an external pop-up notification, but fully integrated into ROGER365 attendant console. Everything in one application for an optimal customer experience.
Partner channel
By adding ROGER365 to the Red Cactus compatibility list, Red Cactus partners have a unique proposition where they can create tremendous value for their customers. Click here for more information.
