AI Call Transcripts: Voys compatible with Bubble

Good news for all Voys Partners resellers, their end customers, and Voys clients:
From now on, the AI call transcriptions generated via Voys Partners are fully compatible with the Activity Hub in all Bubble and Bubble365 apps. This means that AI transcriptions of phone calls—originating from Voys Partners—are now automatically written to a contact’s activity timeline in the CRM. At launch, this new functionality is immediately available for more than 65 CRM applications listed in our marketplace.

How does it work?

After the phone call, the magic begins. Voys Partners uses AI to turn the call recording into a written summary. Once it’s ready, it automatically appears in the Activity Hub. From there, the conversation can—depending on your settings—be logged to the CRM either automatically or manually. You can find more information about how the Activity Hub works and its features in this blog article.

Broad integration and compatibility for AI transcriptions

From the very start, the Activity Hub already supports automatically pushing AI transcriptions to more than 65 CRM systems, including HubSpot, Salesforce  and Dynamics 365. Want to know if your CRM supports this feature? Then check the service description in our marketplace or consult the technical manual in the knowledge base. Under the Functions tab, you can immediately see if Call logging (+AI transcription) is enabled. If so, the CRM is compatible. In addition, the Activity Hub is fully compatible with both Bubble Desktop and Bubble Cloud.

GDPR-compliant and certified: the new standard for CRM integrations

The integrations developed by Red Cactus are unique in their kind, distinguished by a focus on responsible and secure data access. We deliberately choose real-time communication with the CRM, ensuring that customer data remains within the CRM environment itself and that customers and partners always have full visibility into where their data resides. This perfectly aligns with our vision of GDPR-compliant integrations and minimizes the risks that can arise from storing data outside the CRM (read more about the risks of data caching with CRM integrations). Moreover, most of the integrations we develop are certified by the CRM platform, if the CRM offers a certification program.