AI Agent EVA

AI Agent EVA

AI Agent EVA combines the power of generative AI with the complete knowledge of Red Cactus. From technical documentation and configuration guides to product information, support questions, and best practices, EVA provides reliable, context-aware answers instantly, in the language of your choice. EVA is always available through the Partner Portal and Knowledge Base. Thanks to native support for the Model Context Protocol (MCP), the same knowledge can also be made available to external AI assistants, AI agents, and other AI applications used by Red Cactus partners.

MCP

Do you have your own AI support agent, chatbot, or other AI application? Through the Model Context Protocol (MCP), you can make EVA’s knowledge available directly within your own AI environment. This gives your AI agent access to the same up-to-date Red Cactus knowledge about products, integrations, configurations, changelogs, and support topics, without having to copy or maintain this information yourself. MCP provides a standardized connection between your AI agent and Red Cactus knowledge. This allows your own support bot to answer questions about Red Cactus using the same controlled knowledge that powers EVA.

EVA. Your personal AI assistant, available 24/7!

All Red Cactus knowledge in one place

EVA gives you 24/7 access to Red Cactus knowledge, without having to search through the entire Knowledge Base yourself. From configuration guides and FAQs for specific CRM and telephony platforms to comprehensive information about Bubble, Bubble365 Apps, the Web Configurator, the Partner Portal, support, sales, and administrative topics. EVA also has access to specific knowledge that is added specifically to further improve its answers. The information available to you is tailored to your role, ensuring that partners and end customers only have access to the knowledge intended for them.

Chatbot EVA 1

Combining knowledge

EVA can combine knowledge across different products and integrations. Want to know how to configure Zoom Phone and HubSpot together in Bubble? EVA combines the available knowledge about the telephony platform, CRM, and Bubble to guide you through the right steps. Where needed, EVA asks follow-up questions to determine exactly which instructions apply to your specific setup.

Chatbot EVA 9

Always up-to-date information

New integrations, product changes, and important updates are added to the knowledge EVA uses to provide answers. EVA can also consult our changelog to take into account changes to APIs, integrations, or newer Bubble versions. The quality of EVA’s answers is actively monitored, while both the available knowledge and underlying technology are regularly reviewed and updated. EVA does not search the internet, but works exclusively with controlled knowledge provided by Red Cactus.

Chatbot EVA 3

24/7 support in any language

EVA is available 24/7 and can assist you in the language of your choice. EVA also provides the sources used in her answers, allowing you to easily access the relevant Knowledge Base article if you want to learn more. Can’t find the solution together with EVA? She can create a support ticket and include the relevant chat history. This gives our support team immediate insight into what has already been discussed, allowing them to continue where EVA left off.

Chatbot EVA 10

Note: EVA has been fully developed by Red Cactus. This gives us maximum control over how she operates, the knowledge sources she uses, and the answers she provides. EVA exclusively uses knowledge made available by Red Cactus, helping us minimize the risk of incorrect or irrelevant information.

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